Shipping
We deliver free across all governorates in Egypt, with an estimated delivery time of 1–3 days. Tracking updates are sent to you on WhatsApp by the shipping company.
Client Care
Shipping & Returns
Everything you need to know after you press order.
Returns
Returns are available within 7 days when the piece has a genuine issue, provided it is unused and undamaged. The customer covers return shipping.
Exchanges
Exchanges are available within 5 business days when the piece has a genuine issue and the order is in the condition in which it was received. The customer covers exchange shipping.
Damaged Orders
If you experience an issue with the piece, contact us on WhatsApp within the applicable window. If a delivery attempt fails, contact us on WhatsApp and we will arrange another delivery.